Shipping policy

Shipping Policy

Thank you for shopping with Hatvora. We aim to provide a smooth and reliable delivery experience for every order.

Order Processing

Orders are typically processed within 1–3 business days before shipment. Processing times may vary during holidays, promotional periods, or periods of high demand.

United States Shipping

We currently offer FREE standard shipping to the United States.

Estimated delivery times are generally 5–8 business days after processing. Delivery times are estimates and are not guaranteed. Some products may take longer depending on product availability, fulfillment location, destination, carrier delays, or other circumstances outside our control.

International Shipping

Shipping availability, rates, and estimated delivery times for countries outside the United States are displayed at checkout where available. Customers are responsible for providing a complete and accurate delivery address.

Tracking

When tracking information is available, customers will receive shipping confirmation and tracking details after their order has been dispatched. Please allow some time for tracking information to update after shipment.

Multiple Packages

Products in the same order may occasionally be fulfilled from different locations and arrive in separate packages at different times.

Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless specifically shown as collected at checkout, these charges are the customer's responsibility.

Incorrect Addresses

Please ensure your shipping information is correct before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Delays or Delivery Issues

While we work with our fulfillment and shipping partners to provide reliable delivery, occasional delays can occur. If your order appears significantly delayed or you experience a delivery issue, please contact Hatvora through our Contact Us page and we will assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact us through our Contact Us page.

Last updated: September 2026